These Terms & Conditions (“Terms”) govern the use of the Canada Wash Chemicals website (“Site”) and the purchase of our cleaning chemicals and related products (“Products”). By accessing our Site or placing an order, you agree to these Terms in full.

 

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Use of the Website

You agree to use our website for lawful purposes only. You may not:

Attempt to bypass security measures

Interfere with the operation of the Site

Use the Site for fraudulent or harmful activities

Copy, duplicate, or scrape content without permission

We reserve the right to deny access to anyone who violates these Terms.

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Product Use & Eligibility

Canada Wash Chemicals supplies industrial, commercial, and professional cleaning chemicals, including but not limited to:

Car wash detergents

Two-step acid and alkaline truck wash chemicals

Degreasers

Concrete and floor cleaners

Heavy-duty commercial cleaners

By purchasing our Products, you certify that:

You are at least 18 years old

You understand how to safely use industrial cleaning chemicals

You have proper training, equipment, and PPE

You will follow all SDS instructions and WHMIS/GHS guidelines

Products will be used for professional or commercial use only

You assume responsibility for proper storage and handling

Our Products are not intended for household use unless explicitly stated.

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SDS, Safety & Handling

Safety Data Sheets (SDS) are available for all regulated Products.

Customers are responsible for:

Reviewing SDS before use

Training staff on safe handling

Using proper PPE (gloves, goggles, respirators where required)

Preventing mixing of incompatible chemicals

Securing chemicals from unauthorized persons

Following local environmental and disposal laws

You acknowledge that misuse can result in damage, injury, or hazardous reactions.

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Pricing & Payment

Prices are listed in CAD and may change without notice.

We accept the payment methods shown during checkout.
Orders are processed only after payment is successfully received.

We reserve the right to:

Reject or cancel any order

Correct pricing errors

Request additional verification for large or unusual orders

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Order Acceptance

Your order is accepted once:

Payment is verified

Products are confirmed in stock

Shipping arrangements are finalized

We may cancel or refuse orders due to:

Incorrect pricing

Shipping restrictions

Hazardous materials limitations

Suspected misuse or fraudulent activity

If cancelled, you will receive a full refund.

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Shipping & Delivery

All shipments follow our Shipping Policy, including:

TDG-compliant packaging

Ground-only shipping for hazardous materials

Additional hazmat handling fees where required

Delivery restrictions for drums, totes, and corrosive materials

Delivery times are estimates and may vary due to carrier delays, weather, or regulatory checks.

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Returns & Refunds

Returns and refunds follow our Returns & Refunds Policy.

Due to safety and TDG regulations:

Most chemical products are not eligible for return

Opened chemicals cannot be returned

Drums, totes, acids, caustics, and degreasers are final sale

Damage claims must be submitted within 48 hours

Refunds are provided only for approved cases.

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Limitation of Liability

To the fullest extent permitted by law:

Canada Wash Chemicals is not liable for improper use, dilution, handling, storage, disposal, or application of our Products

We make no warranty regarding suitability for a specific application unless explicitly stated

You assume all risks associated with using industrial cleaning chemicals

Our total liability is limited to the purchase price of the Product.

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Intellectual Property

All website content—including text, images, product descriptions, branding, and logos—is the property of Canada Wash Chemicals.

You may not reproduce or distribute our content without prior written permission.

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Privacy

Your personal information is processed in accordance with our Privacy Policy.

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Changes to Terms

We may update these Terms at any time.
Your continued use of the Site constitutes acceptance of any changes.

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Contact Information

For questions or concerns regarding these Terms:

📧 [Insert Support Email]
📞 604-814-6303